How to: NBI Clearance (Robinsons Otis) June 2015

Getting an NBI Clearance was once a very much dreaded process. But over the years, it has evolved – first, we are given the chance for an easier and faster online application, and then the easier and faster online application became mandatory.

If you’re planning to apply for an NBI clearance, let me be your guide.

*insert yoga/zen music*

First, you need to register online. NBI no longer allows walk-in applicants.


I can’t stress this enough.

Here’s a guide on how you can register online. It’s quite simple.


Step1: Go to NBI Clearance Website.

Step2: Register. Fill up the forms at the side, or log-in with your email if you already have an account.

 photo NBI Clearance Online Step 01_zpsnaxtfbvl.png

Step3: Click Apply for Clearance.

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Step4: A windown will pop out. Select the Application Type (New or Renew) and the ID you will be presenting. Click I Agree.

 photo NBI Clearance Online Step 03_zpsw6jelwv2.png

An important reminder will pop out:

Your REGISTRATION CODE or REFERENCE NUMBER will be provided after you select your PAYMENT OPTION.

Your REFERENCE NUMBER shall be your GATE PASS when you enter NBI Clearance Centers.

To avoid inconvenience and long lines, please pay your NBI CLEARANCE FEE using your REFERENCE NUMBER at the selected PAYMENT OPTION. If you wish to pay over-the-counter at NBI, please bring your unpaid REFERENCE NUMBER for auto-encoding.

Thank you!

Step5: Select an NBI branch.

 photo NBI Clearance Online Step 04_zpsbqxt4fnq.png

I went with Robinsons Otis because few people knows about that place. Ever Recto’s closer and more accessible to us, but a lot of people go there.

On hindsight, I should have chosen Ever Recto. Because traffic to and from Otis were HORRIBLE.

Step6: Select Time and Day. The AM and PM thing do not matter, by the way. At least not on my experience.

 photo NBI Clearance Online Step 05_zps53qqr1zg.png

Step7: On the right side, fill up Purpose (Abroad or Local) and Purpose detail (various choices).

Since I am renewing my passport, that’s what I chose. Then the total will appear.

 photo NBI Clearance Online Step 06_zpsdigpaxio.png

Step8: Pay for your NBI Clearance.

 photo NBI Clearance Online Step 07_zpsjwsst0qt.png

You have various options. I opted for bank transfer. But Bayad Center will be my second choice (LBC).

If you opt to pay via Bayad Center, this will be the next steps:

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A PAYMENT PAGE will open with your REFERENCE NUMBER.
  2. Go to the nearest BAYAD CENTER or LBC and pay using your REFERENCE NUMBER.
  3. Go to TRANSACTION PAGE and print Application Form.
  4. Bring Application Form to NBI Center for image and fingerprint capture.

That’s basically it. You just need to print out your form and bring that to your scheduled personal appearance for your biometrics. Easy.

Tip: some people might get intimidated with the online thing, so please don’t. It’s here to stay, and it’s here to make our lives sooo much simpler.

Even if I chose PM, I still opted to go there at around 10am.


There was a group of youngsters who thought they could just walk-in, but was not accommodated because THEY SKIPPED THE ONLINE REGISTRATION. So, to avoid wasting your time, DO NOT FORGET TO REGISTER ONLINE!

I arrived at Otis and immediately found the Kiosk at the second floor, past the japanese home store. I was immediately seated, with maybe 30 to 40 people in front of me.

So yeah, basically gone are the days when you need to go to the mall hours before the opening. There’s basically no line (compared to the very first time I got my NBI clearance almost a decade ago in Carriedo when we needed a whole day for the whole thing).

Also, the line was moving very fast. There were two people taking the biometrics.

I’m almost at the front of the line, there were maybe 15 people in front of me now.

 photo NBI Clearance 2015 01_zpstrcypxg0.jpg

 photo NBI Clearance 2015 02_zpsz2esvqwl.jpg


I am sooooo happy how easy the process now compared to decades ago. With all fairness to NBI.

What really troubles me was I needed to come back TWO WEEKS AFTER to claim my clearance. The last time I got an NBI Clearance (two years ago, I was asked to come back only a week later. Womp womp).

Feel free to drop a question at the comment box below, and i’ll try my best to answer them 🙂

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June 26, 2015